2nd Annual National Independent Auto Repair Shop Marketing Survey

We surveyed auto repair shop owners from all over the United States to find out how they are marketing their shop and what is working for them. Click here to see what is most effective in helping them bring new customers and existing customers into the shop, as well...

Making Online Review Responses Profitable for Your Auto Repair Shop

Responding to online reviews isn’t just customer communication; it’s high-visibility marketing. An easy way for people to learn how your shop treats customers is by reading the responses to the shop’s online reviews. Click here to learn how how to use your review...

How Your Auto Repair Shop Can Thrive During Tough Times

The economy is still strong, but it won’t stay that way forever; some experts are predicting a downturn in as little as a year. Click here to learn how to come out of a rough patch in the economy better off than ever.  

Boosting Customer Confidence

When customers see (or hear) something that causes them to doubt the quality of your work, they are less likely to be satisfied with that work – even if it was exceptional. Click here to learn how to maintain the appearance of an experienced, high-caliber...

Three Ways to Earn New Business Quickly

Searching well on Google is one of the most cost-effective ways for auto repair shops to earn business, but it doesn’t happen overnight. Click here for three ways to earn business while you’re waiting for your new website to “take hold” and generate results....

Five Steps to Becoming Known For Auto Repair In Your Community

When you open a new shop, it can take years for locals to think of you when they hear the words “auto repair.” But there are steps you can take to increase your visibility and memorability, which will speed this process up considerably. Click here for five...

2019 Automotive Repair Shop Customer Survey: Key Findings

Repair Shop Websites surveyed nearly 600 U.S. auto repair shop customers to determine what shops could be doing to increase their business and make customers happier. This infographic highlights some of the key findings of this research, which include: Independent...

Is Your Business Running as well as Your Car?

Taking care of your online presence is much like taking care of your car. They both need attention and care from those who do it best. Your business is found online by customers who need their car worked on. Click here to learn how to make your online presence count....