What Are You Thankful For This Year?

Did your business have a successful year? Were you constantly busy? One of the reasons your shop was successful was because of your customers. Without your customers you wouldn’t have a business. Are you doing anything to thank your customers for their business? You...

Does Your Repair Shop Have Fans?

Is Your Repair Shop Using Social Media? Your customers spend the majority of their day on the internet connecting with their friends, family and companies. Why wouldn’t you want to talk to your customers or be talked about? Social Media is one of the most...

New Facebook 5 Star Ratings

Facebook may have recently moved your 5 star rating to underneath your company’s name. The ratings feature is not new, your fans have been able to leave reviews about your business for a while. It was located further down on the right side of your Facebook...

Your Local Business Listing

Citations are anything online that mentions your business name and address, and they are important for your business to be successful online. When people search for your services online they are looking locally for the most reliable repair shop. You want your business...

Top 10 Worst Things Your Customers Do

Below is a list of how some of your repair shop customers act. All of the following actions make it harder to provide excellent service. Not Telling You Everything – your customers might withhold some information about their vehicle to keep it from costing them too...

Guide to Google Places Page

What is the Google Places Page? The Google Places page is a local business listing for your business. The information on your Google Places page can help your customers find you, contact you and learn more about your business. It will show up in relevant searches...