We talk to a lot of auto repair shops across the country every day. One of the more common challenges that we have heard from shop owners in 2021 is that they would like to get more maintenance work. To provide our customers with strategies and tactics to help them...
We recently surveyed our customers to ask them how busy they are compared to 2019: 60% said they are seeing more cars than in 2019 25% said about the same number of cars 15% said they are seeing fewer cars than 2019 When you consider the fact that many shops are down...
The pandemic has shrunk the workforce, and that’s bad news for the auto repair industry. Jobless claims have dropped significantly since last April, but there are still seven million fewer people with jobs than before the pandemic. Many businesses are hoping that...
We’re halfway through the year, which is a great time to measure progress toward your shop’s annual goals. This year might be an outlier, however; many business owners didn’t set annual goals for 2021 because it was too uncertain of a time to be putting together...
The biggest automotive story this week is the combined $65 billion GM and Ford have promised to invest in electric vehicles (EVs) by 2025. Tightening emissions laws and changing consumer preferences are forcing manufacturers to make huge investments in EVs if they...
Before my time working at Repair Shop Websites, I conducted business research in the pharmaceutical industry. I interviewed some very smart people along the way. Some of the best bits of wisdom I received were the ones that seemed the most obvious. One quote that...
After a year of crazy ups and downs, the US is finally turning the corner on COVID-19. Case rates are declining throughout the country, schools and businesses are opening back up, and families are booking summer travel. All of those things mean that once mostly-idle...
Nobody wants drama in the shop. It’s bad for productivity, it’s bad for morale and it’s bad for business. And conversations about an employee’s sub-par performance can absolutely create drama if they go south. That’s why even shop managers who consider themselves...
The world’s first website celebrates its 30th birthday this summer. Websites may have started out as a science project, but they have become an important part of small business success. And despite there being many ways for an auto repair shop to reach potential...
