If you’re a shop manager, there’s a good chance you’ve learned the value of strong leadership either by choice or out of necessity. Leadership is required to keep employees motivated, productive, and directed towards a common goal. Shop leadership is about more than...
Despite the best efforts of shop managers everywhere, negative reviews are a common occurrence in the auto repair industry. There are plenty of reasons – a repair fails, a customer wasn’t happy with the service they received, a customer blames a shop because their...
If you’ve got customers looking at major repairs to get back on the road, there’s a good chance that neither of you are thrilled. That’s because many people can’t handle a $2,000 repair bill, especially if they weren’t expecting it ahead of time. This makes auto...
When an investor/owner considers which repair shop to purchase, they look at a wide range of factors to determine a shop’s value. Some of these factors are difficult to impact, such as the shop location, the age of the shop, or the number of bays and lifts that will...
The following article is a guest post from Bob Cooper of Elite. It originally appeared in Elite’s Auto Shop Idea Center. Over the last 25 years I’ve been amazed to discover just how many shop owners are lost when it comes to knowing and understanding “the numbers”....
Did you know that 92% of people trust recommendations from their friends? While it can seem difficult to get customers to provide referrals, companies grow much quicker and have much better customers when they earn referrals. Here are a few ways you can do just that....
Here at Phil’s Auto Clinic we believe that caring makes the difference! We are located at 111 N Soboba St in Hemet California, where we service the San Jacinto Valley! We pride ourselves in expert car repair with services that are not limited to tires,...
The following article is a guest post from Bob Cooper of Elite. It originally appeared in Elite’s Auto Shop Idea Center. As our industry continues to evolve, there are a number of changes you need to consider. Cars are being built better, so they are lasting longer,...
The following article is a guest post from Bob Cooper of Elite. It originally appeared in Elite’s Auto Shop Idea Center. One of the challenges our industry has fought for years is finding and hiring qualified technicians. Here are 5 of the most successful techniques...
