If you’re running any type of small business today, it’s more important than ever to have an engaging, effective website. A critical part of that website in 2018 is educational video content. Here’s why. #1 – Customers want it. People have become accustomed to...
The rising cost of equipment is one of the largest challenges that shops face today, and it’s likely to get worse as cars become more computerized. Click here for three ways to make sure that major equipment purchases will pay for themselves in increased...
With so many hours focused on managing your auto repair shop, sometimes it’s hard to take a step back and see beyond that description of your business. Odds are, your repair shop is a lot of other things, too. It’s where you see many of your friends and customers...
It’s getting to be the time of year where everyone is taking a look at things that went really well in 2017, and also things that didn’t go so well. Those thoughts always seem to lead to New Year’s Resolutions. While it’s a little cliché to make big changes in...
It takes more than technical skills to make a great technician, and it takes more than people skills to make a great service writer. They must also be great employees. Click here to learn about a a few things that you should screen for in any hire.
One of the things that repair shops worry about when they join us is that they’ll lose their domain name when we start managing their website. A domain name is the web address of your shop – for instance, www.KennedyAutoSolutions.com. Good news – taking a website...
For auto repair shops, most financial opportunity lies in out-of-warranty vehicles still on the roads. That means that it’s important to consider what that mix of vehicles looks like (and what it’s going to look like in the coming years) when you’re making...
One of the biggest impacts a shop owner can make as a leader is to provide a great work environment – one that allows their employees to happily provide for themselves and their family, instead of making them miserable. But it’s not just the right thing to do – it’s...
If your auto repair business’s address or phone number is listed incorrectly on websites like Yelp, Yahoo or MapQuest, it can lower your search rankings. Unfortunately, your business may be listed incorrectly on these types of sites even if you never contacted...
