Do you face revenue shortfalls during certain times of year? Is your auto repair shop facing increasing competition and wanting a way to differentiate itself? Or, do you want to continue to grow your revenue and your business? Here are a few services you can add for...
Over the past few years, Repair Shop Websites has covered dozens of ways you can help your business grow, from marketing to hiring to performance measurement. Some of the most effective changes can take a lot of time to put in place, unfortunately. That’s not true...
Did you know that a modern website design affects how you rank on Google? It does! That’s why it’s important to ensure that your site is kept up to date with a modern design. It seems odd that your site design affects how it searches – after all, Google’s crawler...
Your phone presence is critical to closing sales. People make assumptions about your professionalism, customer focus and attention to detail within seconds of hearing your voice. Click here for five things you’ll want to do when you answer a potential customer’s call...
One way your repair shop can improve both customer satisfaction and technician productivity is by communicating with your customers via text. It’s surprising just how much people prefer texts to phone calls. According to Forbes magazine, every demographic now spends...
There’s nobody out there who understands exactly how hard it can be to find great technicians – except other shop owners. The standard hiring recommendations – test their competence, make sure there’s a cultural fit, check references – just don’t cut it in this...
Online reviews are one of the most important factors in the success of a small business today. Auto repair shops with dozens of mostly positive reviews land better placement in local search rankings and a higher likelihood that a customer will contact them directly...
Big dealerships and auto repair chains have some advantages over independent auto repair shops. Many big businesses are sitting on a mountain of cash. They can negotiate the best prices from their parts suppliers because they buy so many products. They have...
Auto repair shops that perform high levels of maintenance work have higher profits. Maintenance work also yields longer-term customers who are more trusting and more satisfied than repair customers. Click here for three ways to grow maintenance – and your...
