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Auto repair shop advice

 

Protecting Your Auto Repair Shop from Phishing and Other Attacks

Unfortunately, there is an army of people in the world who seek to take advantage of business owners by misleading them and stealing their money.  We recently got a distressed call from a customer...

Recruiting? Here’s What Auto Technicians Are Looking For

Recruiting and hiring technicians is still one of the most challenging issues facing auto repair shops.  At least, that’s what we continue to hear from our customers. In order to recruit talented...

Facebook Messenger Scams Targeting Auto Repair Shops

​We are hearing from customers and seeing on multiple news sources that there has been a significant uptick in the number of Facebook and Instagram Messenger scams and cyber attacks over the past...

The Challenge of Finding & Keeping Motivated Technicians

If you had to choose between a day where half of your customers didn’t show up or a day where half of your staff didn’t, which would you pick? For most shops, the second scenario is much...

Do Online Directory Listings Matter for Auto Repair Shops?

What are online directory listings? Online directory listings (also known as citations) are the backbone network of local businesses on the web. Google, Facebook, Bing and Yelp are some of the more...

Recruiting Auto Repair Techs? It Helps to Have Family.

If you’re looking to hire an automotive technician, you’ve got a hard job.   And unfortunately, it’s not projected to get better any time soon.  There has been a shortage of new technicians entering the field since at least 2012, ensuring...

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Promoting a New (or Old!) Service

Whether you’re trying to justify a new equipment purchase or you just want to increase your profit margins, most shop owners have a particular service they’d like to grow without wasting a fortune to market it. The good news is that the...

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Building a Strong Shop Identity

Today’s customers are used to shopping around for everything.  To prevent a race to the bottom on prices, work hard to exceed your competitors in a way that really matters to your customers. Click here to learn how.  

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Showing Appreciation To Your Employees Builds Loyalty

This is one of the toughest times in recent memory to be an employee. The biggest reason isn’t mass layoffs or low wages or safety risks.  It’s not because of anything related to employment at all.  It’s simply because this is one of the...

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