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Auto repair shop advice

 

Protecting Your Auto Repair Shop from Phishing and Other Attacks

Unfortunately, there is an army of people in the world who seek to take advantage of business owners by misleading them and stealing their money.  We recently got a distressed call from a customer...

Recruiting? Here’s What Auto Technicians Are Looking For

Recruiting and hiring technicians is still one of the most challenging issues facing auto repair shops.  At least, that’s what we continue to hear from our customers. In order to recruit talented...

Facebook Messenger Scams Targeting Auto Repair Shops

​We are hearing from customers and seeing on multiple news sources that there has been a significant uptick in the number of Facebook and Instagram Messenger scams and cyber attacks over the past...

The Challenge of Finding & Keeping Motivated Technicians

If you had to choose between a day where half of your customers didn’t show up or a day where half of your staff didn’t, which would you pick? For most shops, the second scenario is much...

Do Online Directory Listings Matter for Auto Repair Shops?

What are online directory listings? Online directory listings (also known as citations) are the backbone network of local businesses on the web. Google, Facebook, Bing and Yelp are some of the more...

Making the Most of Too Much Work

After a year of crazy ups and downs, the US is finally turning the corner on COVID-19.  Case rates are declining throughout the country, schools and businesses are opening back up, and families are booking summer travel.  All of those...

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Why Auto Repair Shops Still Need a Website in 2021

The world’s first website celebrates its 30th birthday this summer.  Websites may have started out as a science project, but they have become an important part of small business success.  And despite there being many ways for an auto...

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Ransomware Hits Auto Repair Shops – How To Avoid It

Imagine this: you open up your shop one morning, turn on your computers, and a message pops up. It says someone stole all your data and if you don’t pay them thousands of dollars they’ll delete all of it for good. It’s called ransomware,...

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Selling Maintenance with a Positive Message

While the last 12 months have not been a great time for most local businesses, several factors have helped auto repair shops weather the storm better than many other industries. That's true even while many people’s vehicles stayed parked...

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Be Wary of Evergreen, Auto-Renewing Website Contracts

Most companies make their money the right way – by making their customers happy.  But there are always a few that find a way to make money off of angry customers.  One famous example was a sunglasses company owner who determined in 2010...

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