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Auto repair shop advice

 

Protecting Your Auto Repair Shop from Phishing and Other Attacks

Unfortunately, there is an army of people in the world who seek to take advantage of business owners by misleading them and stealing their money.  We recently got a distressed call from a customer...

Recruiting? Here’s What Auto Technicians Are Looking For

Recruiting and hiring technicians is still one of the most challenging issues facing auto repair shops.  At least, that’s what we continue to hear from our customers. In order to recruit talented...

Facebook Messenger Scams Targeting Auto Repair Shops

​We are hearing from customers and seeing on multiple news sources that there has been a significant uptick in the number of Facebook and Instagram Messenger scams and cyber attacks over the past...

The Challenge of Finding & Keeping Motivated Technicians

If you had to choose between a day where half of your customers didn’t show up or a day where half of your staff didn’t, which would you pick? For most shops, the second scenario is much...

Do Online Directory Listings Matter for Auto Repair Shops?

What are online directory listings? Online directory listings (also known as citations) are the backbone network of local businesses on the web. Google, Facebook, Bing and Yelp are some of the more...

Grow Your Maintenance Work, Grow Your Margins

Auto repair shops that perform high levels of maintenance work have higher profits. Maintenance work also yields longer-term customers who are more trusting and more satisfied than repair customers. Click here for three ways to grow...

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Three Ways to Profit from New Equipment

The rising cost of equipment is one of the largest challenges that shops face today, and it’s likely to get worse as cars become more computerized. Click here for three ways to make sure that major equipment purchases will pay for...

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What is an Auto Repair Shop Business Plan, Really?

With so many hours focused on managing your auto repair shop, sometimes it’s hard to take a step back and see beyond that description of your business.  Odds are, your repair shop is a lot of other things, too.  It’s where you see many of...

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What Makes a Great Auto Repair Shop Employee?

It takes more than technical skills to make a great technician, and it takes more than people skills to make a great service writer.  They must also be great employees.  Click here to learn about a a few things that you should screen for...

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Change Your Provider, Keep Your Web Address!

One of the things that repair shops worry about when they join us is that they’ll lose their domain name when we start managing their website.  A domain name is the web address of your shop – for instance, www.KennedyAutoSolutions.com.  ...

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Three Ways to Improve Auto Repair Shop Employee Morale

One of the biggest impacts a shop owner can make as a leader is to provide a great work environment – one that allows their employees to happily provide for themselves and their family, instead of making them miserable.  But it’s not just...

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