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Auto repair shop advice

 

Protecting Your Auto Repair Shop from Phishing and Other Attacks

Unfortunately, there is an army of people in the world who seek to take advantage of business owners by misleading them and stealing their money.  We recently got a distressed call from a customer...

Recruiting? Here’s What Auto Technicians Are Looking For

Recruiting and hiring technicians is still one of the most challenging issues facing auto repair shops.  At least, that’s what we continue to hear from our customers. In order to recruit talented...

Facebook Messenger Scams Targeting Auto Repair Shops

​We are hearing from customers and seeing on multiple news sources that there has been a significant uptick in the number of Facebook and Instagram Messenger scams and cyber attacks over the past...

The Challenge of Finding & Keeping Motivated Technicians

If you had to choose between a day where half of your customers didn’t show up or a day where half of your staff didn’t, which would you pick? For most shops, the second scenario is much...

Do Online Directory Listings Matter for Auto Repair Shops?

What are online directory listings? Online directory listings (also known as citations) are the backbone network of local businesses on the web. Google, Facebook, Bing and Yelp are some of the more...

A Modern Design Affects Your Auto Repair Search Results!

Did you know that a modern website design affects how you rank on Google?  It does!  That’s why it’s important to ensure that your site is kept up to date with a modern design. It seems odd that your site design affects how it searches –...

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Hiring Technicians – Three Great Tips from Shop Owners

There’s nobody out there who understands exactly how hard it can be to find great technicians – except other shop owners.  The standard hiring recommendations – test their competence, make sure there’s a cultural fit, check references –...

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How Independent Auto Repair Shops Win

Big dealerships and auto repair chains have some advantages over independent auto repair shops.  Many big businesses are sitting on a mountain of cash.  They can negotiate the best prices from their parts suppliers because they buy so...

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