As an automotive repair shop, you work on vehicles all of the time, but do you actually have a strong relationship with your customers? It’s National Car Care Month, so this is one of the best times to show your appreciation for their business. What can you do to show your customers that you care?
There several ways to demonstrate to your customers that you care, but one of the quickest ways to do this is by updating your website to make it more professional, engaging, and user-friendly.
Here are some updates that can be made to your website to show your customers that you care:
- Your customers are busy and always on-the-go, so you need to make sure that your website is easy to use. You can do this by providing your customers with all of the information that they’re looking for when they visit your site. Such as, making sure all of your information is accurate, all of the appropriate services are listed, and that you list all of your certifications.
- Reaching out to your customers shows that your shop is still in business and ready to assist them. You can express this by adding customer testimonials, coupons and promotions, and by staying active on social media.
- Showing your customers that you are part of the local community can help you form a stronger relationship, and bring repeat business. You can do this by dedicating a page on your website to charity work and other local organizations that you support.
If you need help with any of the updates from above, please contact Repair Shop Websites at 866-666-1605 today!